Store FAQ

How do your shirts fit?
Our tees fit true to size with a relaxed, everyday feel.

When will my order ship?
Orders ship within 3–5 business days.

Do you restock sold-out items?
Some styles are limited and may not be restocked.

Where are your products made?
Designed in the USA. Printed and embroidered to order to reduce waste.

How do I contact support?
Email us at support@threebarswesternco.com

 

Loyalty & Program FAQ

How do I join the rewards program?

Create a customer account on our website and you're automatically enrolled.

How do I earn points?

You earn points by:

• Making purchases
• Creating an account
• Leaving a product review
• Adding your birthday

Points add up over time — no rush.

How many points do I earn per purchase?

You earn 5 points for every $1 spent on eligible purchases.

How do I redeem my points?

Once you have enough points, you can redeem them for a reward inside the rewards panel on our site. You'll receive a discount code to use at checkout.

Do my points expire?

No. Your points don't expire.

Can I use rewards on sale items?

Rewards apply to full-priced items only.

Can I combine rewards with other discounts?

No — rewards can't be stacked with other discount codes.

What happens if I return an order?

If an order is returned, the points earned from that purchase will be removed from your balance.

Do I earn points as a guest?

Points are earned when you shop while logged into your account. Creating an account ensures you don't miss out.

Who can I contact if I have questions?

You can always reach us through our Contact page — we're happy to help.